Manager of Education

The National Agricultural Aviation Association (NAAA) is seeking a qualified candidate to serve the association as its Manager of Education.

Responsibilities:
Program Development — Create engaging and relevant professional education programs in collaboration with subject matter experts (SME), including in-person training seminars and workshops, online courses, and webinars. Ensure programs align with the organization's objectives, budget parameters, and target audience needs. Coordinate topics and speakers for annual convention education sessions with the Director of Policy, Education and Safety. Manage or execute (depending on skill set) filming of SMEs either in-person or virtually for program development.

Program Delivery & Management — Oversee the effective delivery of professional education programs, both in-person and through online platforms. Working closely with volunteer presenters and staff, provide logistical and technical support as needed. Support learners through managing registration, ensuring course access, issuing continuing education credits/certificates and troubleshooting issues as they arise. Apply for, manage and maintain all continuing education accreditations for in-person and online programs. Create and maintain ancillary data and web content necessary for programs in NAAA’s Learning Management System (LMS), Content Management System (CMS) and Association Management System (AMS).

Stakeholder/Volunteer Engagement — Collaborate with internal and external stakeholders, such as committees, SMEs and corporate partners, to develop educational content and identify opportunities for collaboration, sponsorships, customized training programs, and other non-dues revenue streams. Attend meetings as needed.

Evaluation & Improvement — Solicit member feedback on an ongoing basis to improve programming.
Gather and analyze data to recommend and implement process improvements.

Marketing & Promotion — Collaborate with the Marketing Department to develop effective marketing campaigns, social media content, magazine/newsletter articles and promotional materials for education programs and products.

Leadership & Operational Accountability — In addition to managing day-to-day operations, managers are responsible for independently leading new initiatives aligned with departmental priorities, proactively planning for and managing their own and their director’s absences to ensure continuity of work, and actively supporting broader organizational goals. Managers are expected to partner closely with and support the Manager of Education, Safety and Policy and the Director of Policy, Education and Safety by advancing strategic objectives, ensuring alignment of team efforts with departmental priorities, and providing timely communication, issue escalation, and operational insight to support effective decision-making.

Perform Other Duties as Assigned

Requirements
Education & Experience — A bachelor’s degree (or equivalent combination of education and relevant professional experience) and a minimum of 2 years’ experience with education, training, or a related field. Experience developing education/training courses in collaboration with SMEs. Education & Experience related to agriculture and/or aviation are preferred but not required.

Skills, Knowledge & Abilities — A successful applicant will positively and exceptionally demonstrate:
• Self-Motivation and ability to independently manage and complete multiple projects at once in a time-constrained environment
• Organization and attention to detail
• Verbal and written communication skills
• Ability to effectively engage with internal and external stakeholders with diverse backgrounds
• Understanding of online education/training course development, deployment and tracking lifecycles
• Exceptional customer service attitude. Our culture is that every staff person is a membership person.

Technology Platforms — Special emphasis will be placed on technical aptitude for and comfort with software and hardware tools for:
• Online course development, such as Articulate 360
• Videography and photography
• Basic video and photo editing
• Presentations, such as PowerPoint or Keynote
• Hosting webinars and meetings, such as Zoom
• Learning Management Systems (LMS), such as Elevate
• Content Management Systems (CMS), such as Wordpress
• Association Management System (AMS), such as ACGI
• Use of AI to supplement course development activities
• Proficiency in Microsoft Office Suite

Travel — Travel for three meeting events per year, with potential for additional trips to film content for program development. Some evening committee meetings required